We are a handmade, made to order shop. Inventory to complete your purchase is ordered immediately. Because of this, cancellations are not permitted once 24 hours have passed since you placed your order. Please note before purchasing: Most items are handmade and may differ slightly in placement.
All items must be returned within 30 days of delivery.
All returns received within 30 days of purchase are refunded with store credit only. Cost of shipping returns back to MAIS OUI Designs is the responsibility of the purchaser.
PLEASE INCLUDE YOUR INVOICE IN YOUR RETURN.
The following items are non-returnable:
-Damaged, washed, worn, or altered apparel or bags
If any of the above items are sent back to MAIS OUI Designs, we are unable to issue store credit, grant an exchange, or return the items back to you.
In the case of damaged or incorrect items, please contact us within 3 days of delivery at firstname.lastname@example.org. Please include your order number and photo of the items and damage (if applicable).